All Screenshots
This section is intended to fill in the table of DB "DID/DDI Extended".
Your telephone numbers which dialed by client at incoming calls are input in the column "DID/DDI". These numbers are not modified, that's why you need to input them in that format in which PBX gives out. EXT numbers (SLT or PT) on which the calls with such DID-numbers according the software of PBX which is directly connected, is input in column "EXT Supervisor DID". The EXT numbers (SLT, PT or RING, UCD Group) on which calls will be transferred from EXT Supervisor for given DID/DDI numbers are input in column "EXT IRNA DID". For example:
If Caller ID is absent;
If Caller ID is absent in the table Caller ID distribution;
If Destination 1, Destination 2, Destination 3, which are input in table CallerID Distribution, are busy.
You can use automatically filling the table:
If you press the button "Start", the program calculate and filling the values in all inactive fields.
This section is table of CO lines, calls are handled on Caller ID distribution
Table CO lines calls are controlled and handled. EXT supervisor CO - EXT number (SLT or PT) on which on timer call comes on DIL 1:1 on given CO - line according to the PBX software.
EXT IRNA CO - EXT number (SLT, PT or RING, UCD Group) on which the call will be transferred from EXT Supervisor for given CO-line. For example:
If Caller ID is absent;
If Caller ID is absent in the table Caller ID distribution;
If Destination 1, Destination 2, Destination 3, which are input in table CallerID Distribution, are busy.
This section is the table of distribution of calls on Caller ID number (CLIP, ANI).
In the field "Caller ID" you need to point out Caller ID, CLIP or ANI number, calls from which will be handed.
In the field "Destination 1", "Destination 2", "Destination 3" - you need to point out the rule of handling calls with given Caller ID by way of sequence.
The meaning of fields "Destination 1", "Destination 2", "Destination 3" can be EXT numbers SLT or PT (you can select from the open list or input manual), EXT number RING or UCD Group (you can input only manual) or action "Drop" (you can select from the open list).
If "Destination1" is busy, the call transferred on "Destination 2", if "Destination 2" is busy the call transferred on "Destination 3", if "Destination 3" is busy, the call transferred on EXT IRNA DID or EXT IRNA CO. If EXT IRNA DID/CO are busy, the call remains on EXT Supervisor DID/CO and comes on timer IRNA on EXT IRNA for CO, on which the call came, according PBX software.
On any of stages Destination 1, Destination 2, Destination 3 you can drop the call with given Caller ID selected option "Drop".
On the column "Client's name" input clients names, to which belong the corresponding Caller ID numbers.
Section "Users"
In field "EXT number" user's EXT telephone number is nominated.
"Name of user" - pointed his name.
"Host's name/IP : Port" - host's name or IP-address of user's computer.
Blitz KXTD TAPI Server has TAPI-server function which can give full
TAPI-information about all PBX lines and all other additional information
about incoming calls. As an applications that receive these data you can
use CTI applications created by "Blitz Team" which support work with
Blitz KXTD TAPI Server, for example Blitz CallerID Display begin from
version 3.0.0. The parameter in this field defines the address of user's
computer which has sanction to receive TAPI-information.
If it is necessary to notify user immediately about client's CallerID
number at incoming outside calls; about dialed number by client (DID-number)
and about PBX CO-port number on which this call came. Parameter in this port
sets the address of user's computer on which this application works and
receives these notices and also this parameter sets the port's number which
this application listens. Blitz KXTD TAPI Server will make connection to this
application and send text line with information about call. If port's number
are not pointed out the connection will be made on port's number by default,
which is pointed in the settings of mechanism of notice about calls.
In the field "Users Group" you can nominate group to each user, which
defines from what PBX lines user can receive TAPI-information and from which
cannot receive TAPI information. If users group is not nominated to user that
means that the access on all PBX lines will be closed to him.
Section "Users Groups"
You can create and delete users groups here and also set the access for each
group. These user groups define the access to users to TAPI information
on each PBX line.
First table - has list of groups:
Field "¹" - serial number of group.
Field "Name" - defines name of group.
Second table - has settings of sanctions for selected group:
Field "Line" - set number of PBX line, to which sanctions are defined.
Field "Monitoring" - īdefines the access on opening PBX line and on receiving any TAPI information on it.
Field "Full control" - defines the access to control this PBX line change name of subscriber's line, change COS - Service for line etc.
Section "Incoming"
This section is intended for visual viewing the list of incoming outside calls.
AYou can select calls on data. The current data is selected by default.
Section "Outgoing"
This section is intended for visual viewing the list of outgoing outside calls.
AYou can select calls on data. The current data is selected by default.
Set the mechanism of notification about incoming outside calls
If you need to use the mechanism of notification about incoming outside calls for other software, set it. Open menu "Settings/Calls report".
If it is necessary that when incoming outside call comes on certain EXT number and also when it transferred into another EXT number the empty file with set name and parameters of call will be created set checkbox, input the path to the folder, where this file will be created, input the template on which their names will be formed. The name of file can keep any symbols, and also Caller ID numbers and number of EXT line on which this call came.
You can use stored procedure while working with server of DB MS-SQL and Firebird. For this set checkbox and input the name of procedure for events "The name of stared procedure at incoming" and "The name of stared procedure at answering".
This is an opportunity to handle the notice about incoming calls with TCP/IP on local network. For this set checkbox, input the template of text line, which will be handle at incoming and transferred calls, point out the desirable port's number by default to which software installed on manager's computer will be connected on network (if necessary, the number of ports can be set individually for each manager), and fill in the table "Managers".
Manager's ID
Manager's EXT telephone number
Name
IP address : port
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